Zola Learning Academy Logo

FAQs

ZOLA  РLearning Without Borders

Frequently Asked Questions

At ZOLA, we offer both 1:1 and group lessons as per the student's requirements. Our 1:1 lessons provide custom lesson plans specific to students' needs. Our small group lessons benefit the students who get motivated by learning in a group.

Safeguarding students is our priority, all lessons are recorded to protect the teacher and the students, and teachers are fully qualified and verified. The tutors and the students are strictly prohibited from sharing email/phone numbers exchanged with each other. You can read more about our privacy and safeguarding policy here.

All ZOLA students are required to be supervised by an adult at the location they are joining our lessons  to support the student. Although we have a strong safeguarding policy, Zola cannot be responsible for the physical safety of the students.

Once registered, you will receive confirmation, login details, and a guide on how to access our lessons. Once registered, the student will keep the login credentials throughout their time with ZOLA.

  • Internet access
  • Laptop, desktop or iPad
  • Headset
  • Webcam

You can contact our IT support here

Suppose a lesson is unable to be conducted due to technical difficulties resulting from either end. In that case, our technical support team will assist you in resolve or reschedule the lesson if it cannot be resolved immediately.

Please contact our support team here if you require any support.

Regrettably, we are unable to offer a refund for technical issues outside of our control.

Lesson rates depend on your grade, curriculum and country of residence. Please email info@zolalearningacademy.com or WhatsApp +971569158984

We offer flexible packages based on your requirement. You may decide on the number of subjects/lesson duration and the frequency of lessons.

Our rates are generally at least 20% lower than standard home tuition rates.

Once you have completed a trial lesson and wish to continue with us, you are required to make a payment. Once you make a payment, credits will be added to your account for the hours purchased, and you may book the lessons at your convenience.

Ask a Question

    Socialmedia